The aim of a distribution network is to supply a community with the appropriate quantity and quality of water.

Networks are a system of pipes and trenches providing the appropriate quality and quantity of water to a community. The network construction and layout have to be carefully prepared in order to guarantee enough pressure and ensure hygienically safe water. Once constructed, maintenance – including repair, leakage control, preventing recontamination, etc. and the operation of pumping stations were gravity pressure is not enough– has to be ensured.

Consumers and businesses alike depend on the water supply for their lives and livelihoods. As a result, you need to provide 24/7 service – all while keeping your assets healthy and your costs as low as possible. Water distribution is a complex issue. After all, water is a force to be reckoned with – physically, socially and financially. Your clients depend on it, which means you need to be able to depend on your network. You need to maintain your assets, reduce non-revenue water and manage downtime, all while making sure that your business processes keep up with evolving needs.

By making your water systems smarter, you can understand buried assets better, optimize performance, and extend the life-span of your assets. Become proactive instead of staying reactive. Location-based applications and dashboards help strategies flow faster. Respond quickly to main breaks and leaks. Share construction, maintenance, and advisories with the public. Enable customers to submit work orders from mobile devices, and empower field crews to maintain assets from mobile, too. Generate compliance reports easily and automate quality control.


  • Design, Construction and Operations Errors.
  • Leakages and Burst Pipelines.
  • Aging pipeline.
  • Inappropriate Technology
  • Water Quality Degradation
  • Usage Control
  • Work order management


Offering a Comprehensive Suite of Water Industry Solutions. From Mapping, Asset Management and Remote Monitoring and Event Management, Our alter range of solutions help customers optimize asset performance, field productivity and compliance, while enhancing safety, sustainability and quality of service.

These solutions were developed by working closely with Esri, the market leader in GIS solutions. By linking Esri's geographical information with our CRM, you have a seamless solution that provides a geospatial context related to maintenance operations and asset location.

You have the ability to create work order, visually review location information, view pending payments, review history pertaining to assets and infrastructure (i.e., Service Connection, Main Supply line, Connecting, Control Valve, etc.) These solutions help streamline work-flow processes by allowing maintenance personnel to view existing workloads for geographically-dispersed assets via maps to determine the most efficient method of scheduling and performing required work. Solution is available on web, desktop and mobile.

Features and Benefits

  • Capture, analyze, and display assets, locations, and work orders from a geospatial perspective Align with specific business needs and improve work planning and analysis while eliminating the need for data duplication
  • Create a work order from a map view
  • Visualize assets, locations, and work orders
  • View assets and work in proximity and context to other spatial features
  • Have the ability to search using a specific address
  • Display non-geospatial referenced work orders or assets on maps
  • Track your linear assets like pipelines, valve etc.
  • Identify the location where one linear asset is paired with another, such as an overpass
  • Identify locations of following
    • Service Connection
    • Hydrant
      • Out of Service
      • In Service
    • System Valve
      • Closed
      • Opened
    • Control Valve
    • Water Pumps
    • Network Structures
    • Treatment Plant
    • Enclosed Storage Facility
    • All Other Values